User-Documentation

User documentaion of the AIP IT-services
User-Support
User-Support for Hard- and Software under Windows, Linux and MacOS
Application-Servers
Information regarding backups, HPC cluster systems etc.
Communication Services
E-Mail, Mailing-Lists, telephony, video-conference-systems
Infrastructure-Services
AIP Cloud-Service, AIP-CA, Printers, DNS
Network-Infrastructure
VPN, Wireless LAN (WiFi), Guest Access, eduroam
Wikis
The IT-Service supports the use of Wikis for AIP projects and Collaborations by providing a way to use and configure your own Wiki
Software
Software provided by AIP
Support
Send a message to the AIP helpdesk
Comments

If you have problems with this documentation or feel there is missing something, please contact the authors:

via email: support@aip.de or via phone: -555

Phishing attempts

Phishing emails are sent to AIP addresses quite regulary. In some cases, we will warn our users by broadcast emails or by addtionial information on our web page.

Current warnings
Spectre & Meltdown

recent info regarding spectre & meltdown for the AIP

more info
AIP Helpdesk

To contact the support of the IT-service of the AIP you can - if you are inside the AIP network - also use this form.